Full Training is provided on the “Live” Handover Day where a member of our Training team will spend the day with your Office Co-ordinator and then your Care Workers to explain how the solution and the handsets work, giving each person the chance to use and be confident with the handset before taking it away.
Everyone will have the opportunity to ask any questions they may have and will be given a booklet to re-iterate what they have learnt, although most people who have used a mobile phone before grasp the functionality very quickly.
This day is provided completely free of charge as part of our Implementation service.
If at any point in the future however due to perhaps new staff or you feel a refresher on any aspect would be useful we are happy to provide this for you at a nominal cost with no hidden extras.
Additional on-site new User Training Days/ Refresher Days for existing Users
Half Day 10am – 1pm or 1pm – 4pm £300
Full Day 10am – 4pm £600
If you are interested in finding out more about our staff training days simply contact us.